One participant picture
Key context, goals, current documents, team access and recent evidence stay together.
Less reconstruction before every call. Early product walkthrough · fictional data only
Participant context, team updates, documents and goal-linked evidence in one permission-controlled hub.
See how a Support Coordinator could organise a participant’s working record, coordinate the right people, and make everyday support evidence easier to use—without asking the team to adopt another heavy system.
Current participant pictureOrganised documentsLow-friction team handoff
Active care team3 roles · access set
Current recordReview dates visible
MH
Mia’s hubOne coherent story
A guided, clickable product story
Choose a perspective and go from start to finish
Every name, email, document and support detail below is synthetic. This tour does not collect information or connect to the private application.
01Coordinator view
Start with the context that keeps support consistent
The coordinator sees Mia’s communication preferences, active goals, recent evidence and care team without rebuilding the story from email threads.
Practical outcomeThe whole team works from the same participant-centred context.
MH
Mia HarperParticipant hub
Good morning, Amelia
Setup completeMia’s support picture
The essentials are visible before you act.
Key context
What helps Mia
Offer two clear choices, allow processing time, and confirm transport changes by text.
View full context →Active goals
2 in progress
Travel with confidence7 notes
Evening routine4 notes
Current documents
3 shared files
Community access support plan v2
Communication profile Current
Care team
3 active people
PNLRJHRoles + access set
Participant picture
Verified product slices
See the current fictional build—not a marketing mock-up
These screens come from the tested local product. They use the same fictional Mia Harper story as the walkthrough and contain no real participant information.
What this walkthrough is designed to test
Four recurring coordination pains, one deliberately focused product shape
The goal is not another all-in-one provider CRM. It is a clearer participant record and a lower-friction way for the support team to contribute.
A maintained document set
Review timing and current versus superseded status are visible beside each file.
Less version confusion and inbox searching.A short team-member path
One link, the right participant, a phone-first update and no broad system to learn.
Small effort at the point of support.Evidence that stays usable
Attributed updates and goal links become a coherent record for review preparation.
The participant story is easier to show.Clear boundaries for an early demonstration
Useful enough to try. Honest about what is not wired yet.
The public browser sandbox is fictional and stores changes on the device. The authenticated product remains private while privacy, operations and pilot controls are completed.
Try it safely in the public sandboxFictional context, goals, document records, roles, access, updates, member links and plan-review organisation stay in the browser.
Safe handoff in this sliceA self-test email or SMS, Google Calendar draft and portable meeting file open in existing tools. Holistic Sync sends and tracks nothing.
Deliberately not claimedReal participant use, automatic support-plan extraction, live inbound email, delivery receipts, reminders or RSVP tracking.